GDPR and Withdrawl Rights for customers in Europe, Annex 1 to the Terms and Conditions

Last Updated: [27.06.2025]

1. Introduction

This agreement ("Terms") governs your use of magitechnology.com (the "Site"), physical stores ("Stores"), and direct sales channels ("Direct Sales") operated by Magitech LLC ("we," "us," or "our"). By accessing the Site, purchasing in Stores, or via Direct Sales, you agree to these Terms. If you disagree, discontinue use immediately.

2. Products, Orders & EU Right of Withdrawal

  • Availability: Products/services are subject to stock. We reserve the right to cancel orders.

  • EU Withdrawal Right (Directive 2011/83/EU):

    • Online/Direct Sales: You may withdraw within 14 days of receiving goods without justification.

    • Exclusions: Custom-made, perishable, or sealed hygiene items are non-refundable.

    • Process: Notify us via [email/contact form] before returning goods. Refunds issued within 14 days. Get the Revocation form by clicking on the text.

  • Brick-and-Mortar Sales: Subject to our in-store return policy (displayed at checkout).

3. Payment & Pricing

  • Accepted payment methods: [List methods].

  • Prices in [currency] exclude taxes/shipping. EU consumers: Final price displayed at checkout.

  • GDPR-compliant billing: Transactional data stored securely and deleted after [10] years (14).

4. Data Protection (GDPR Compliance)

  • Lawful Basis: We process personal data (e.g., name, email, payment details) only for order fulfillment, legal compliance, or with explicit consent (124).

  • Your Rights:

    • Access, correct, or delete your data.

    • Withdraw consent anytime.

    • Lodge complaints with supervisory authorities.

  • Data Sharing: Never sold to third parties. Shared only with processors (e.g., payment gateways) under strict GDPR contracts.

  • Security: Industry-standard encryption, access controls, and breach protocols (14).

  • Cookies: We use cookies for functionality/analytics. Explicit consent required via our cookie banner (2).

5. User Conduct & Intellectual Property

  • Prohibited: Unauthorized access, data scraping, or misuse of Site/Store systems.

  • IP Ownership: All Site/Store content (logos, text, software) is Magitech LLC property. No reproduction without permission.

6. Limitations of Liability

  • We are not liable for:

    • Indirect damages (e.g., lost profits).

    • Third-party content linked on the Site.

    • Product issues caused by misuse.

  • Maximum Liability: Limited to the purchase price of the product/service.

7. Governing Law & Disputes

  • Governed by laws of [New Mexico], USA. EU consumers may pursue disputes in their local jurisdiction.

  • EU Alternative Dispute Resolution: Wé don’t accept and don’t conduct any EU alternative Dispute Resolution

8. Updates & Contact

  • Terms may be updated; changes posted on this page. Continued use = acceptance.

  • Contact:

Magitech LLC
209 Mountain Road PL NE STE N

87110 Albuquerque

New Mexico

USA

solutions@magitechnology.com